Refund and Returns

At Lumi Yards, we are committed to providing high-quality products. If you receive a product that is defective or damaged during shipping, we offer a 100% money-back guarantee. In such cases, please reach out to us, and we will promptly provide you with the necessary return address for either a replacement or a refund, based on your preference.

Please be aware that refunds will only be processed after the product has been successfully delivered to your shipping address.

Our returns policy allows for returns within 10 days of the delivery date.

Customers are responsible for any shipping costs associated with returning products.

If you have any questions or require assistance regarding returns, please do not hesitate to contact us at https://lumiyards.com/contact/ or email us at info@lumiyards.com.

If you are not completely satisfied with your order, we encourage you to contact our support team. We are here to help and will do our utmost to resolve any issues you may have.